STARBURST Limited Warranty

What the Warranty Covers*:

STARBURST warrants its products to be free of defects in material and workmanship for the product's Warranty Period. The Warranty Period starts on the original purchase date of the product and is in effect for:

Ten (10) years for metal TV-Display mounts; all non-electrical rack accessories

One (1) year for all motorized and/or automated products


What the Period of Coverage Is:

This Limited Warranty extends only to the original purchaser of the product and not to any subsequent owner. If still owned by the original purchaser, all STARBURST products are covered by a limited product warranty from the original purchase date of the product.


How to Get Warranty Service and What We Will Do:

For warranty claims made during the Warranty Period, STARBURST will replace any defective product part free of charge. If a part of your STARBRURST product fails, call PDI at 1-800-242-1606 to make a warranty claim. We will discuss the problem with you and once we confirm the product is under warranty, we will ship replacement parts at no cost to you within 72 hours. This Limited Warranty does not cover the costs of removing and replacing defective parts from your STARBURST product. So, if your problem requires a repair technician, you must pay any labor charges.

Additional Limits on the Warranty:

The Limited Warranty is automatically void if your STARBURST product is modified in any way, improperly installed, taxed beyond its stated weight capacity or otherwise misused or abused. All STARBURST products are intended for indoor use only unless you are using our specific outdoor-weatherproof rated mounts. Any outdoor use voids this Limited Warranty. The Limited Warranty for wall mounts is void if the mount is moved from its initial installation.

How State Laws Relate to the Warranty:

To the maximum extent permitted by applicable law, STARBURST disclaims any other warranties, expressor implied, including warranties of fitness for a particular purpose and warranties of merchantability. In any event, no express or implied warranty can last longer than the term stated above (“What The Period of Coverage Is”). Some states do not allow disclaimers of implied warranties or limitations on how long an implied warranty lasts, so these limitations may not apply to you.

STARBURST will not be liable for any damages whatsoever arising out of the use or inability to use its products, even if STARBURST has been advised of the possibility of such damages. To the maximum extent permitted by applicable law, STARBURST disclaims any responsibility for incidental or consequential damages (such as the cost of repairing or replacing other property which damaged when the device does not work properly). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*Applies to sales on or after 3/15/2022